Difficult People

Difficult People

How to Handle a Relationship-Altering Betrayal – with Dr. Mark Goulston

Bottom Line President Sarah Hiner is joined by prominent psychiatrist Dr. Mark Goulston, FBI and police hostage negotiation trainer and suicide specialist to talk about trust and b...

Soul Perspective

How to Keep Friends Who Complain Too Much

One of the most challenging relationships is one with a friend who focus on the negative. Five tips to handle complainers—and even turn them around.

Difficult People

The Right Way To Handle Difficult Conversations

It is not fun to confront a neighbor about his barking dog…inform a coworker that he has bad breath…or tell…

Difficult People

Is Your Partner Too Controlling?

Recovery from Abuse Starts with Increasing Awareness I host recovery groups for women with controlling partners. In these groups, most…

Difficult People

How to Deal with Complainers, Whiners and Pessimists

Negativity is contagious. Even if you start off in a good mood, talking to a complainer or pessimist can turn…

Difficult People

8 Ways to Manage the Impossible Person in Your Life

Don't Lose Your Cool. Do This... Most people have to deal regularly with at least one irrational person—someone who routinely…

Difficult People

A Surprising Way to Handle Difficult People

Guilt Trippers...Control Freaks...Anger Addicts...more When faced with difficult behavior at work or with family and friends, most people tend to…

Difficult People

How to Deal with a Drama Queen (or King)

How many of you have a friend, relative or coworker who just won’t let up? Someone who constantly calls or…

Difficult People

How to Deal with Obnoxious, Nasty, Needy or Otherwise Difficult People

We all know people we don’t like...as well as people we like (even love) but whose behavior we hate. These…

Difficult People

Dealing with Braggarts

We all have that one friend or relative—the one who “casually” references the big raise he got again and again.…

Difficult People

Dealing with Tardy People

You get to the theater at 8:00 pm on the dot, just like you and your friend planned—but he’s nowhere…

Difficult People

When Women Get Catty

Gossip based on kind thoughts (“Did you hear about lucky Helen’s handsome new boyfriend?”) generally is harmless. But: When comments…

Difficult People

How to Deal with Chronic Complainers

At every visit, your aging mother spends half an hour griping about the too-spicy food in her assisted-living community. Whenever…

Difficult People

How to Calm an Angry Person

When someone is angry, our instinctive reaction typically is to get defensive (if the person is angry at us) or…

Difficult People

Dealing with Needy People

Needy people come in a variety of guises—old friends, new friends, family and colleagues—with needs that span a wide variety,…