Alan Axelrod, PhD, a leadership and communications consultant based in Atlanta who has worked with organizations ranging from Siemens AG to the Metropolitan Museum of Art. Writing under the pseudonym Jack Griffin, he is author of How to Say It: Be Indispensable at Work (Prentice Hall).
A few poorly chosen words in the workplace can damage an employee’s reputation and cripple his/her career. Even smart, well-meaning…
