Charles B. Inlander

Charles B. Inlander, a consumer advocate and health-care consultant based in Fogelsville, Pennsylvania. He was the founding president of the nonprofit People’s Medical Society, a consumer-advocacy organization credited with key improvements in the quality of US health care, and is the author or coauthor of more than 20 consumer-health books.

Health Care Providers

Second Opinions: When, Where, and How?

I’m not telling you anything you didn’t know when I recommend seeking medical second opinions. As studies point out, up…

Mental Health

Your Advocate

Seeking Mental Health Services In addition to the tragic loss of life caused by COVID-19, the pandemic has taken an…


Keeping Your Own Medical Record

The longer you live, the more encounters you have with the health care system. After a while, you may forget…

Health Care Providers

A Shortage of Doctors and Nurses

Even before the COVID-19 pandemic, there was a growing shortage of doctors and nurses across America. The problem was particularly…

Health Care Providers

How to Make Sense of Hospital Pricing

When the Affordable Care Act (ACA or “Obamacare”) was enacted in 2010, one of its major provisions was requiring hospitals…

Long-Term Care Insurance

What’s New with Long-Term Care Insurance

Long-care insurance isn’t new, but there are recent developments everyone should know about whether you have this type of coverage or not. Read on…

Health Insurance

Preauthorization Traps: Don’t Get Stuck with Unexpected Medical Bills

Don’t assume that every test or procedure your doctor orders will be covered by your health insurance plan. Here’s when you need preauthorization…

Health Care Providers

Is It Time to see a Geriatrician?

Once we hit our 60s, 70s and beyond, our medical needs are often quite different from what they were when we were in middle age or early adulthood.


Smart Ways to Deal with Your Loved One’s Doctors

For caregivers who must take charge at a patient’s doctor appointment, the “rules” aren’t always clear. What you need to know…

Health Insurance

How to Be Heard in the Health Care Debate

Health care is vital for everyone, so it’s important to voice your concerns during this political season. Here are the best ways to be heard…

Health Insurance

Lyme or Chronic Fatigue? Get Your Insurer to Pay Up

When you doctor says you have a health problem that your health or disability insurer insists isn’t “real,” it’s time to fight back. How to win…

Health Care Providers

Is Your Doctor Referring You to the Best Medical Specialist?

Doctors can be good resources for referrals to medical specialists, but they are not always be objective. What to watch out for…


Going Abroad? Don’t Leave Home Without Travel Medical Insurance

A trip abroad can be a vacation of a lifetime. But if you get sick or injured, the bills can be huge. Here’s the insurance that will protect you…

Health Care Professionals

How to Get Your Doctor to Return Your Call (or E-Mail)

If you have a question for your doctor, are you sure that your phone call or email will get a response? Here’s how to ensure that you do hear back…

Medical Expenses

How to Find Out the Cost of Hospital Care

Until recently, the cost of hospital care was largely a mystery until you or your insurer got billed. Now, you can find out sooner. Here’s how…

Health Care Facilities

Facility Charge Is Latest Hidden Health-Care Fee

When receiving medical care, you don’t expect to get a bill from a facility you didn't visit. But hospitals are doing just that. How to avoid paying…


Smart Ways to Keep Track of Your Medical Records

Over your lifetime, you’ll get medical care from dozens of providers. Here’s how to keep track of all these important records…

Health Insurance

Don’t Let “Step Therapy” Prevent You from Getting the Medication You Need

We count on health insurance to help pay for our prescription drugs. But the new “step therapy” program can create obstacles. How to fight back…


How to Get to Yes When Medicare Advantage Says No

Don’t assume “no” is the final word. Here’s how you can fight back and win your claim.


Making Sense Out of Medical Studies

News reports on medical studies often leave people more confused than informed. Here’s how to get to the truth…