Christopher Elliott

Christopher Elliott, a consumer advocate who writes “The Travel Troubleshooter,” a syndicated newspaper column. He also is a columnist for the Washington Post.


“Trip Protection” May Not Provide Protection

Beware exceptions when you sign up for “travel protection” that will leave you stuck for the bill.


Do You Deserve a Travel Refund?

When customers request refunds, travel companies often balk. Here’s how to get what you deserve.

Money Savers

How to Get Top Execs to Handle Your Consumer Complaint

Trying to get help from a customer service representative often is fruitless. But an executive of a company can cut…


Beware Airline “Ghost Fares”

You find an attractive airline fare on a travel website or airline site—but when you try to book it, you…


Ways to Save on Rental Cars

Don’t let a car-rental company take you for a ride. Whether you think the daily rental rate you are quoted…


The World’s Smartest Traveler Busts 6 Myths About Flying

Some of the things people think they know about airline travel are not really true. Widely followed strategies for finding…


Have More Fun Traveling

Save Time, Money and Hassle with These Smartphone Apps Need to make a last-minute hotel reservation? Find your way around…


A Travel Pro’s Money-Saving Secrets

Rock-bottom price for a rental car... First-class airplane legroom for free... and more The travel industry does not make it…