Christopher Elliott

Christopher Elliott, a consumer advocate who writes “The Travel Troubleshooter,” a syndicated newspaper column. He also is a columnist for the Washington Post. Elliott.org

Travel

Do You Deserve a Travel Refund?

When customers request refunds, travel companies often balk. Here’s how to get what you deserve.

Money Savers

How to Get Top Execs to Handle Your Consumer Complaint

Trying to get help from a customer service representative often is fruitless. But an executive of a company can cut…

Transportation

Beware Airline “Ghost Fares”

You find an attractive airline fare on a travel website or airline site—but when you try to book it, you…

Transportation

Ways to Save on Rental Cars

Don’t let a car-rental company take you for a ride. Whether you think the daily rental rate you are quoted…

Transportation

The World’s Smartest Traveler Busts 6 Myths About Flying

Some of the things people think they know about airline travel are not really true. Widely followed strategies for finding…

Travel

Have More Fun Traveling

Save Time, Money and Hassle with These Smartphone Apps Need to make a last-minute hotel reservation? Find your way around…

Travel

A Travel Pro’s Money-Saving Secrets

Rock-bottom price for a rental car... First-class airplane legroom for free... and more The travel industry does not make it…