Florence Isaacs, past president of the American Society of Journalists and Authors and author of numerous books on writing, including the best-selling Just a Note to Say: The Perfect Words for Every Occasion and Business Notes: Writing Personal Notes that Build Professional Relationships. Her newest book is Do I Have to Wear Black to a Funeral? 112 Etiquette Guidelines for the New Rules of Death. FlorenceIsaacs.com
Writing a sympathy note has never been easy. We feel helpless in the face of someone else’s grief. Three things to include…and what not to say.
